Common queries answered
Frequently asked Questions
Our jackets are crafted using high-quality leather and carefully selected materials designed for durability, comfort, and timeless style. Each product page includes specific material details to help you choose the perfect fit for your needs.
Yes, we offer free shipping across the UK on eligible orders. Delivery times may vary depending on the product and location, but you will receive tracking information once your order is dispatched.
Processing usually takes a few business days, followed by standard shipping.
- Order Processing Time: 2–3 business days
- Estimated Delivery Time: 6–8 business days
We offer a 30-day return window. If you are not satisfied with your purchase, you can request a return or exchange as long as the item is unused and in its original condition. Please review our Return Policy page for full details.
Each product includes a sizing guide to help you select the best fit. If you are between sizes, we generally recommend choosing the larger size for comfort, especially when layering.
Yes. Our designs combine modern fashion with functional comfort, making them ideal for daily wear, travel, casual outings, and smart-casual styling.
If you need to change or cancel an order, please contact us as soon as possible. We process orders quickly, so modifications may only be possible within a limited time after purchase.
Once your order ships, you will receive an email with tracking information so you can monitor delivery progress.
We accept secure online payments through major debit/credit cards and trusted payment providers available at checkout.
You can reach our support team through the Contact Us page. We aim to respond to all enquiries as quickly as possible.
Still need help?
Get in touch with us
Address: 33 Oxford Road, Peterborough, England, PE1 3BL, United Kingdom
Phone: +44 7707721875
Email: info@sterlingwear.co.uk
